POLICIES

REFUND POLICY
 

Reservations cancelled more than 2 weeks, meaning 14 days or more, prior to 3 pm on your reserved arrival date will receive a full refund of your deposit, less a $50.00 administrative fee.

Reservations cancelled within 2 weeks, meaning 3-13 days, prior to 3 pm on your reserved arrival date will result in a forfeiture of your deposit.

Reservations cancelled within 1-2 days prior to 3 pm on your reserved arrival date, or in the care of no-show, will be charged 100% of the reserved stay.

 

Weather related reservations are refunded in full only if traffic, other than emergency vehicles, is prohibited from traveling on federal highways in the greater New York or Philadelphia region.
 

PRIVACY POLICY
 

At The Cottage in the Pines, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.


INFORMATION COLLECTION
 

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at The Cottage in the Pines. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. The Cottage in the Pines does not give or sell to anyone any information we collect on our site.


We sometimes use data collection devices such as "cookies" on certain pages of the Site to measure effectiveness and safety. A "cookie" is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose too.

SECURITY

At The Cottage in the Pines, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


POLICY MODIFICATIONS

The Cottage in the Pines may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

 

CANCELLATION POLICY
 

Please call the innkeeper directly at to cancel your reservation: 845-428-9092